Shipping Details

Shipping within Australia is $8.95 per order with FREE Shipping on orders over $150


Shipping to New Zealand is $30 up to 1kg and all other International Deliveries are $40 up to 1kg

(Alternatively you can contact us for a quote)

All deliveries are made by Australia Post eParcel/ Parcel Post service*. This service enables all orders to be tracked both by us and by you. Once we have dispatched your order you will receive and email from us confirming dispatch and then you will receive an email from Australia Post which will contain a link for you to track your order.

We aim to pack and dispatch most orders received before 12 noon AEST on the same day (Monday to Friday). All other orders will be sent out on the next business day.  **Please note that during busy periods orders may take between 2-3 business days to be dispatched.

Standard delivery by Australia Post is 1-3 business days approximately

Deliveries to WA and NT will take longer depending on your particular postcode. Deliveries to postcodes within these areas can take up to 5-12 business days.

 The table below shows approximate shipping times based on the standard delivery service from Australia Post. Express post guarantees next day delivery to most locations.

 

Estimated Delivery Times

Sydney Metro 1 Day
Gosford 2 Days
NSW Country 2 Days
Canberra 1 Day
Melbourne Metro 2 Days
Geelong - Ballarat 2 Days
VIC-Country 3 Days
Brisbane Metro 2 Days
Gold Coast - Ipswich - Sunshine Coast 2 Days
QLD Country South 2 Days
QLD Country North 3 Days
Adelaide Metro 3 Days
SA Country 3 Days
Perth Metro 4 Days
WA Country 5-6 Days
Tasmania 4 Days
Northern Territory Near 5 Days
Northern Territory Remote 12 Days

 

All deliveries that are handled by Australia Post and can be traced via the Auspost website. Please note that some shipments require a signature on delivery and will be taken to the local Post Office for collection if there is no one in attendance. (If you're not going to be home during business hours, we suggest sending your order to a work address). When your order is sent from our warehouse we will send you a notification which will include tracking information.

Should your delivery arrive when you are not at home a card will be left and you may either pick up your order from your local post office if your order has been dispatched using Australia Post or if your order has been dispatched by courier you can call the courier company directly  to arrange redelivery.

It is your obligation to enter the correct delivery address details at the time of ordering. Should you enter the wrong address, we are not obliged to re-send the order to the correct address at our expense. Please note that if an item has been lost in transit, we will not despatch a replacement item immediately. Replacement items will be despatched according to our discretion. We require that, where possible, the recipient signs for the delivery. You agree that we have satisfied this condition where a signature has been received from the recipient, appropriate agent or proxy recipient of the order (chosen at the courier partner’s discretion).