We aim to pack and dispatch most orders received before 12 noon AEST on the same day (Monday to Friday). All other orders will be sent out on the next business day. **Please note that during busy periods orders may take between 2-3 business days to be dispatched.
Standard delivery by Australia Post is 1-3 business days approximately
Deliveries to WA and NT will take longer depending on your particular postcode. Deliveries to postcodes within these areas can take up to 5-12 business days.
The table below shows approximate shipping times based on the standard delivery service from Australia Post. Express post guarantees next day delivery to most locations.
|Sydney Metro||1 Day|
|NSW Country||2 Days|
|Melbourne Metro||2 Days|
|Geelong - Ballarat||2 Days|
|Brisbane Metro||2 Days|
|Gold Coast - Ipswich - Sunshine Coast||2 Days|
|QLD Country South||2 Days|
|QLD Country North||3 Days|
|Adelaide Metro||3 Days|
|SA Country||3 Days|
|Perth Metro||4 Days|
|WA Country||5-6 Days|
|Northern Territory Near||5 Days|
|Northern Territory Remote||12 Days|
All deliveries that are handled by Australia Post and can be traced via the Auspost website. Please note that some shipments require a signature on delivery and will be taken to the local Post Office for collection if there is no one in attendance. (If you're not going to be home during business hours, we suggest sending your order to a work address). When your order is sent from our warehouse we will send you a notification which will include tracking information.
Should your delivery arrive when you are not at home a card will be left and you may either pick up your order from your local post office if your order has been dispatched using Australia Post or if your order has been dispatched by courier you can call the courier company directly to arrange redelivery.
It is your obligation to enter the correct delivery address details at the time of ordering. Should you enter the wrong address, we are not obliged to re-send the order to the correct address at our expense. Please note that if an item has been lost in transit, we will not despatch a replacement item immediately. Replacement items will be despatched according to our discretion. We require that, where possible, the recipient signs for the delivery. You agree that we have satisfied this condition where a signature has been received from the recipient, appropriate agent or proxy recipient of the order (chosen at the courier partner’s discretion).